At UCSB, we are constantly working to enhance cybersecurity. Most of the campus community is already using DUO to authenticate login activity for personal accounts. Beginning December 15, any account known as a Connect Functional Account (printers, fax machines, shared account management) will need to log in with Google’s 2-step verification (known as Google 2SV). For our colleagues using functional accounts, the following information is provided to complete the set-up process.

What is a Connect Functional Account?
Connect functional accounts are Google Workspace accounts that belong to a function; this could be a role, such as student receptionist, or a device, such as a fax machine or printer. For shared functional accounts, you can delegate access to the account. More information on that can be found at:
Between October 18 and December 15, any time a Connect functional account without 2SV enabled was logged into via a web browser, the user was reminded to sign up with the notification, “Your domain requires enrollment in 2-step verification”. After December 15, users are unable to access their Connect functional accounts without contacting a service desk for help.

How to Set Up Google 2SV:
Step 1: Log into your functional account at
Step 2: Follow the on-screen instructions to turn on 2-Step Verification. 
After you set up 2-Step Verification, you can sign in to your account with your password or your phone.
Step 3: Verify it’s you with a second step using Computer/Android/iPhone/iPad:
After you turn on 2SV, Google will ask that you complete a second step to verify it’s you when you sign in to help protect your account.
As you may already know, two-step verification helps prevent malicious actors from accessing UC Santa Barbara information and accounts. Even if someone has stolen your password, they will need a “second factor” — usually a temporary numeric passcode sent via SMS or an authentication prompt on a mobile phone app — to access your account.
Who can I contact for help?
Contact your Connect Departmental Administrator (CDA):


Faculty & Staff:  your local/department IT support teams


Submit a UCSB Service Desk Ticket:

Thank you for your flexibility and support as we move our campus services forward in security compliance.