Connect Departmental Administrators (CDAs) are the individuals within each organization participating in the Connect service that are responsible for providing support to those within their department. The Connect Support Desk provides only "Tier 2" support, providing assistance to the CDAs so that they can help their end users directly.

If your department needs to update this information, please have your business officer contact our support desk or have an existing CDA within your organization send us a change request. The following are resources on CDA support:

CDA Resources

CAP Training Course

Using the New Connect Admin Portal

Connect Department Admins Directory