Connect Google Workspace allows you to delegate access to your email (and/or calendar) so that other people can manage your email and calendar without having to know your password.  Giving your Connect account password out is not recommended.  If you manage Connect functional accounts, you can delegate access to those who require access to the functional account, on an as needed basis.

Delegates will authenticate via SSO and Duo MFA only when signing into their own accounts.  Google's 2-Step Verification is then bypassed when accessing a delegated account because the authentication takes place during the delegate confirmation process.

For assistance with setting up email delegation, you can view our training video.

Email Delegation

When granting access to your account, invite the delegate's address.  You can also delegate access to a Google group by inviting the email address of the group.  Members of that group will have delegated access to your account.  If you do not want the delegated user's name showing in the "From" field when they send an email on your behalf, go to Settings, click the Accounts tab and toggle "Show this address only" under Sender Information.

The delegated account will automatically appear within a short time under the delegate's profile icon in the upper right corner of the Google Mail App.  To view it, click the delegate's profile icon and then click the "delegated" account's name.  It will open in a new browser tab.

If the delegate is using Microsoft Outlook, they need to follow these instructions to add the account to their Outlook profile:

We suggest you wait one hour after setting up delegation in the Google Workspace Mail App before attempting to add the account to Outlook.

Calendar Delegation

If you wish to delegate access to your calendar, please follow these instructions: