Some of those who come to Connect Google Workspace from a Microsoft messaging environment may elect to continue to use the Outlook mail client. For details on setup, see our configuration guides for Outlook.
Because Google Workspace takes a different approach to email & collaboration than Microsoft, some of the traditional Outlook behaviors are different in an Outlook/Google environment. We've summarized these here:
In Traditional Outlook: |
In Outlook/Google Workspace Mail: |
"Recover deleted items” can be used to recover messages purged within the last 30 days from your “Deleted Items” folder. |
The “Recover deleted items” is not available. We recommend you archive messages, rather than deleting them. Archived messages are never deleted. |
Out-of-Office autoreply notifications can be configured within Outlook. | Out-of-Office notifications are supported, but must be configured using Google Mail or Mobile app. |
You can request Delivery Receipts and Read Receipts. | Neither Delivery Receipts nor Read Receipts are available. |
The "Recall Message" feature can be used to "un-send" message you've sent if the recipient has not yet read it. | Recalling sent messages is not possible in Outlook/Google Mail. When used, this action results in 2 messages being sent: the original message, plus another that reveals your attempt to recall. |
Contact folders may be shared. | Contact sharing is not available. |
New drafts are synced between Outlook and the server. |
Drafts created in Outlook/Google Mail are not synced to the server, so they are not visible using Google Mail. Drafts created in Google Mail are synced to Outlook/Google Mail. |
For a complete listing of items, visit the Google Workspace Help Page: https://support.google.com/a/answer/6209363